Examining the Influence of the Demographic Variables on Organizational Citizenship Behavior Levels among Bank Employees in Madurai District

The study concentrates on the influence of demographic variables Organizational Citizenship Behavior levels among bank employees. (OCB) is defined as voluntary commitment exhibited by employees within an organization. OCB allows to maintain continuous interaction with existing and prospective customers, especially in branch banking. To increase productivity, efficiency, customer satisfaction reduce turnover rates absenteeism, organization should motivate encourage exhibit OCB. Also, behaviour will result success focused effects five dimensions Altruism, Courtesy, Conscientiousness, Civic Virtue Sportsmanship. researcher uses a descriptive research design simple random sampling method sample size 100 respondents. main aim examine Madurai district.